Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.  

The Shipping/Receiving Associate safely loads, unloads, stages, and documents all inbound and outbound material at TSA Buford. This role operates forklifts and overhead cranes daily, works directly with drivers and customers, and keeps multiple jobs moving on schedule. It carries a high level of responsibility: accurate shipments, safe loads, and professional customer experience at the dock all depend on this position.

Our plant priorities, in order: Safety, People, Quality, Productivity.

Roles and Responsibilities

• Loads and unloads trucks using forklifts and overhead cranes, following plant procedures for safe handling, load securement, and protection of coils, sheets, and skids
• Receives incoming material and verifies it against bills of lading, packing lists, and purchase or customer orders; documents and reports damage, shortages, or discrepancies
• Stages, labels, and prepares outbound shipments to customer specifications and work orders
• Maintains accurate inventory of material, packaging supplies, and equipment, including correct floor locations in the plant's location system
• Works closely with operations leadership and production to schedule inbound and outbound loads, and prioritizes across multiple jobs to meet customer commitments
• Communicates clearly and professionally with drivers, carriers, customers, sales, and coworkers; serves as the face of TSA Buford at the dock
• Ensures correct and accurate documentation (bills of lading, receiving records, shipping logs, inspection checklists) is maintained in accordance with requirements
• Performs pre-shift inspections of forklifts, cranes, and lifting devices and immediately reports any defects or unsafe conditions
• Keeps the dock, staging areas, and equipment clean, organized, and free of hazards
• All other duties as assigned; duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Successfully pass a skills-based assessment evaluating reading, math, inspection & measurement, attention to detail, and problem-solving skills
• Minimum 2 years of similar job experience preferred
• Demonstrated experience operating forklifts in an industrial or warehouse setting
• Experience operating overhead cranes and using lifting devices (C-hooks, coil lifters, slings, or similar)
• Working knowledge of safe loading and unloading procedures, including load securement on flatbed and enclosed trailers
• Customer service experience, with the ability to handle drivers and customers professionally under time pressure
• Strong verbal and written communication skills
• Proven ability to prioritize across multiple jobs and adjust as schedules change
• High level of responsibility, dependability, and attention to detail; works with minimal supervision
• Ability to read and complete shipping paperwork accurately and perform basic math
• Basic computer skills and/or comfort using a computer
• Physical ability to pass physical requirements exam for vision, hearing, and mobility
• Successful candidates will be enrolled in a registered apprenticeship program as part of their onboarding and new hire training