Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Manager at Ryerson, you will be responsible for the strategic development of new customer accounts, alongside the meticulous coordination of sales and customer service activities. This role demands a blend of strategic insight and exceptional service delivery, ensuring that each client interaction is both impactful and enduring.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers. Develops customer trust and confidence in Ryerson and its representatives.
• Keeps customers informed about industry and economic trends and Ryerson’s ability to assist customers in adapting to change.
• Works with service center and regional sales/product management to develop quotes and contract proposals that are responsive to customer needs and result in profitable sales for Ryerson.
• Understands and keeps up to date on the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels and working capital decisions.
• Increases revenue from assigned customers by increasing product lines or items sold and converting general line sales to fabrication sales.
• Involves service center management, regional management, Global Accounts, or other corporate management, and Ryerson supplier representatives in establishing and maintaining relationships at all levels of customer organization.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Bachelor's Degree is preferred
• 2-4 years of sales-related experience
• Metals or similar manufacturing/industrial sales experience is a plus
• Strong MS Office skills(Word, Excel, Outlook)
• Outstanding people, interpersonal, and communication skills
• Excellent analytical and problem-solving skills
• Must be able to travel up to 50% of the time