Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. TSA Ryerson offers a dynamic, quality-focused environment, ideal for advancing your career and making your mark in the metals industry. 

TSA, part of the Ryerson Family of Companies, is thrilled to announce an exciting opportunity to join our team as a Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at TSA Processing. The Sales Operations Specialist role is critical for our operational and commercial excellence. You will work seamlessly between departments to ensure an excellent overall customer experience and help us in our speed-to-quote, technology, and transactional growth initiatives. 

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders with SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

Hourly: $22.54- $33.82. A starting hourly rate higher than $22.54 is based on experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Ryerson offers eligible employees the following benefits:

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Tuition reimbursement
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs

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