Summary
Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.
As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.
Roles and Responsibilities
- Processes customer orders, makes sales calls, and works to establish relationships with customers
- Continues to build territory/account approach and monitor resources
- Works with different departments to execute account development plans
- Prioritizes concurrent customers' demands and provides satisfactory service to all
- Balances concurrent requests for assistance from internal and external customers for customer service issues
- Tasks must be completed with speed and accuracy
- All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
Requirements
- Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
- 1-3 years of sales or related experience
- Experience in the Metal industry is preferred
- Proficiency in Microsoft applications (Outlook, Excel, Word)
- SAP Experience is a plus
- Excellent professional written, verbal, and interpersonal communication skills
- Positive attitude, competitive, goal-oriented, driven with a passion to excel
Base Salary: $48,059.99- $72,089.99 annually. A starting salary higher than $48,059.99 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.
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