Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. 

As a Quality Inspector at Laserflex, a Ryerson family of companies, you will be responsible for meeting customer-specific quality requirements and reporting while minimizing customer returns.

Roles and Responsibilities

• Helps with the implementation and auditing of the ISO 9000 family of Quality Management Systems.
• Aids job training programs in the facility to ensure compliance 
• Completes quality inspections on customer orders on a daily basis
• Ensures measurement device and equipment calibration
• Investigate Customer Claims ensuring resolution
• Completes PPAPs (Production Part Approval Process) and First Article Inspections involving the reading of Part Drawings and documenting findings; following AIAG methodology
• Implements corrective and preventive action processes ensuring ongoing customer satisfaction; utilizes quality toolbox for root cause analysis/corrective action
• Gathers SPC data on key processing equipment
• Develops Quality Continuous Improvement Processes to better serve our customers
• Champion of Environmental, Health and Safety – joint role with facility operations supervisor (audits, reporting accidents, facilitating training, etc)
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School diploma or equivalent
• 1 – 3 years of experience in a similar role, ideally in the metals industry is preferred
• Some blueprint reading experience is an asset 
• Knowledge of coordinate measuring machines (Faro, Roamer, etc) is a plus
• Outstanding computer skills with the ability to apply knowledge of MS Office (Word, Excel and Outlook)
• Solid experience creating reports and manipulating data using database applications
• Excellent communication, both oral and written, and interpersonal skills
• Exercises appropriate discretion and good judgment in completing job duties and maintaining confidential information
• Ability to establish and maintain an effective working relationship with co-workers
• Demonstrated ability to perform within a team environment and add to the overall success of the team